Total Rewards Support Services Representative, Full Time
University of Miami
Coral Gables, FL, US
Hybrid
High school diploma or equivalent
Minimum 1 year relevant experience
Strong written and verbal communication skills
The position provides high-quality support for Total Rewards topics including pay changes and market updates through phone and case management channels
Job Summary
The position provides high-quality support for Total Rewards topics including pay changes and market updates through phone and case management channels.
Employees must authenticate identity and document all interactions to ensure accurate audit trails and compliance with privacy requirements.
The role requires partnering with Payroll to reconcile pay-impacting changes and maintaining strict adherence to service-level agreements.
Matching Summary
The position provides high-quality support for Total Rewards topics including pay changes and market updates through phone and case management channels.