Customer Banking Specialist Relief - Dandenong Plaza

CBA New Digital Businesses Pty Ltd

Dandenong Plaza, Australia
Predetermined schedule, 30 hours per week, monday 9:30am-4:00pm.
Deliver seamless banking experience
Support customer banking needs
Process credit product applications
The Customer Banking Specialist Relief position at CBA New Digital Businesses in Dandenong Plaza focuses on delivering exceptional customer service and providing tailored banking solutions to personal and small business clients. The role requires strong communication skills and the ability to work in a fast-paced retail environment, with an emphasis on financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Cranbourne Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

The Customer Banking Specialist Relief position at CBA New Digital Businesses in Dandenong Plaza focuses on delivering exceptional customer service and providing tailored banking solutions to personal and small business clients. The role requires strong communication skills and the ability to work in a fast-paced retail environment, with an emphasis on financial wellbeing.

Skills & Requirements

Must-have

  • deliver seamless banking experience
  • support customer banking needs
  • process credit product applications
  • demonstrate in-branch technology
  • provide effective solutions

Nice-to-have

  • positive impact on customers' lives
  • championing processes and procedures
  • risk-adverse culture

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment
  • Genuine interest in building a career

Work Rights

Not specified

Tailored Resume

Cover Letter