Guest Services Supervisor - Rogers Stadium

Cuffe & Taylor

Toronto, ON, Canada
Base: $22 ph; bonus/equity: not specified; benefit...
Direct and supervise guest services staff
Experience with de-escalation tactics
Work outdoors rain or shine
The role involves directing and supervising Guest Services staff while ensuring an exceptional fan experience during Rogers Stadium events

Job Summary

  • The role involves directing and supervising Guest Services staff while ensuring an exceptional fan experience during Rogers Stadium events.
  • Candidates must possess excellent de-escalation skills and the ability to work outdoors in all weather conditions among crowds.
  • This position requires a passion for live events and availability for all scheduled summer events at the venue.

Matching Summary

The role involves directing and supervising Guest Services staff while ensuring an exceptional fan experience during Rogers Stadium events.

Salary

Base: $22 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct and supervise Guest Services staff
  • Experience with de-escalation tactics
  • Work outdoors rain or shine
  • Lead and train staff on event details
  • Coordinate accessible seating requests

Nice-to-have

  • Passion for live events
  • Positive can-do attitude
  • Experience working live events preferred
  • Strong interpersonal communication skills
  • Ability to work in loud environments

Key Requirements

  • 18 years of age or older
  • Work authorization in Canada without sponsorship
  • Demonstrated experience leading a team
  • Acute sense of judgment and diplomacy

Work Rights

Must have Canadian work authorization

Tailored Resume

Cover Letter