Senior Buckeye Link Counselor

The Ohio State University

Columbus, Ohio, US
Student employee supervision
Training design and delivery
Advanced case resolution
The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation

Job Summary

  • The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation.
  • This role acts as a primary resource for advanced problem resolution and strategic workload management, ensuring operational excellence across the unit.
  • Administer the Buckeye Link Mentor (BLM) scorecard process to ensure high-quality service delivery; provide direct, actionable feedback to foster professional growth and improve future case handling.

Matching Summary

The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation.

Skills & Requirements

Must-have

  • student employee supervision
  • training design and delivery
  • advanced case resolution
  • knowledge base management
  • stakeholder collaboration

Nice-to-have

  • working with concerned students
  • relaying unfavorable information
  • working with diverse backgrounds

Key Requirements

  • 4 years of relevant experience
  • 1-2 years Buckeye Link Counselor experience
  • Bachelor's Degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter