Director Of Premium Services

ASM Global

Grand Rapids, MI, United States
Premium food & beverage operations
High-touch client services
Event-driven environment
Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients

Job Summary

  • Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients.
  • Own and manage relationships with catering clients, suite holders, club members, and VIP guests, ensuring a personalized, experience before, during, and after events.
  • Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Matching Summary

Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients.

Skills & Requirements

Must-have

  • Premium food & beverage operations
  • High-touch client services
  • Event-driven environment
  • Budget and labor management
  • Cross-functional collaboration

Nice-to-have

  • Ambitious thinking and bold action
  • Inclusive workplace culture
  • Winning team mentality
  • Solution-oriented leadership

Key Requirements

  • 8-10 years progressive experience
  • Proven leadership experience
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

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