Customer Service Executive - Sea Freight [EL]

WECRUIT PTE. LTD.

Singapore, SG
Sea freight operations experience
Import export documentation management
Customer inquiry resolution skills
The role serves as the main point of coordination between customers, transporters, warehouses, and other stakeholders to ensure efficient logistics operations

Job Summary

  • The role serves as the main point of coordination between customers, transporters, warehouses, and other stakeholders to ensure efficient logistics operations.
  • Candidates will prepare and manage all documentation related to imports, exports, transshipments, and delivery order releases while verifying shipment costs for accuracy.
  • The position requires addressing customer inquiries regarding rates and shipment tracking in a timely and professional manner while collaborating with overseas agents.

Matching Summary

Match Score: 85

The role serves as the main point of coordination between customers, transporters, warehouses, and other stakeholders to ensure efficient logistics operations.

Skills & Requirements

Must-have

  • Sea freight operations experience
  • Import export documentation management
  • Customer inquiry resolution skills
  • Shipment cost verification accuracy
  • Stakeholder coordination capabilities

Nice-to-have

  • Overseas agent collaboration experience
  • Timely professional communication style
  • Issue resolution in logistics context

Key Requirements

  • Experience in sea freight or logistics operations
  • Proficiency in managing import/export documentation
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

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