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The Fraud Ops Sr Manager position at Publix Serving (Civica) in Singapore seeks a senior manager to oversee fraud management policies, processes, and a team dedicated to minimizing fraud losses. The ideal candidate will have significant experience in fraud operations, strong leadership skills, and the ability to evaluate risks and make informed decisions.
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Job Summary
The Fraud Ops Sr Manager is responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud.
The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities include managing one or more teams, monitoring operational objectives, evaluating subordinates' performance, and overseeing budget management.
Matching Summary
Match Score: 75
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The Fraud Ops Sr Manager position at Publix Serving (Civica) in Singapore seeks a senior manager to oversee fraud management policies, processes, and a team dedicated to minimizing fraud losses. The ideal candidate will have significant experience in fraud operations, strong leadership skills, and the ability to evaluate risks and make informed decisions.
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Skills & Requirements
Must-have
Manage fraud losses
Risk/reward balance methodology
Customer centric balance
Operational objectives monitoring
Resource planning activities
Nice-to-have
Persuade and influence others
Unbiased in diverse environment
Ethical judgment
Control issue transparency
Key Requirements
6-10 years of experience in a related role
Basic knowledge of the industry
Proven success in a similar position
Bachelor’s degree/University degree or equivalent experience