Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements
Job Summary
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
Matching Summary
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.
Salary
$40,000 to $100,000 targeted compensation
Skills & Requirements
Must-have
Prospecting and lead generation
Client relationship building
Presentations to families
Team collaboration with staff
Nice-to-have
Empathetic and respectful communication
Proactive problem-solving
Community networking
Key Requirements
High school diploma or equivalent
1-2 years of college or equivalent experience
1-2 years customer service or sales experience preferred