Firstalt Client Services Rep Ll

First Student

High level of customer service
Effective communication skills
Ability to manage scheduled trips
The role serves as the main point of contact for clients regarding routing and student information

Job Summary

  • The role serves as the main point of contact for clients regarding routing and student information.
  • Employees are part of a large family dedicated to safety and innovation in student transportation.
  • The position involves managing daily trips and ensuring timely communication with various stakeholders.

Matching Summary

The role serves as the main point of contact for clients regarding routing and student information.

Skills & Requirements

Must-have

  • high level of customer service
  • effective communication skills
  • ability to manage scheduled trips

Nice-to-have

  • bilingual communication skills
  • calmness in escalated situations
  • positive client relationship building

Key Requirements

  • experience in customer service
  • ability to handle escalated situations
  • cross-training with other departments

Work Rights

Not specified

Tailored Resume

Cover Letter