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Salesforce is seeking a Proactive Monitoring Engineer to join their customer success team, focusing on 24/7 monitoring of client processes to prevent issues before they arise. The ideal candidate will have a strong technical background in Salesforce and Tableau, with a customer-centric approach to support.
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Job Summary
The Proactive Monitoring Engineer is a customer-focused technical expert responsible for supporting Salesforce.com’s Signature Support customers.
This role focuses on preventing customer issues through proactive monitoring and support of Salesforce Tableau.
Salesforce offers a workplace that’s inclusive and free from discrimination, promoting equality for all.
Matching Summary
Match Score: 75
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Salesforce is seeking a Proactive Monitoring Engineer to join their customer success team, focusing on 24/7 monitoring of client processes to prevent issues before they arise. The ideal candidate will have a strong technical background in Salesforce and Tableau, with a customer-centric approach to support.
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Skills & Requirements
Must-have
3+ years in client-facing roles
Hands-on Salesforce development experience
Proficiency in Apex and LWC
Experience with Tableau Desktop and Server
Nice-to-have
Strong communication skills
Ability to work independently
Experience with Salesforce.com CRM
Key Requirements
Degree in Computer Science or equivalent
Understanding of database concepts and SQL
Ability to work flexible shifts in a 24/7 environment