Ingeniero De Soporte Técnico En Sitio (leon, Guanajuato)

DXC Technology

Leon, Guanajuato, Mexico
On-site
Troubleshooting hardware and software
Support for industrial servers
Mobile and handheld device support
DXC Technology is seeking a full-time On-site Technical Support Engineer in Leon, Guanajuato, who will provide proactive support for end users across various hardware and software platforms. The ideal candidate will have a technical background, specifically in IT support, with a focus on networking, operating systems, and customer service

Job Summary

  • As a field support representative, you will work and interact proactively with end users at client sites, managing preventive and corrective troubleshooting on applications and/or systems.
  • You will provide support for hardware, software, and networks across standard industrial servers, specialized cluster environments, printing systems, mobile devices, and laptops.
  • DXC Technology provides mission-critical IT services that help clients modernize operations and drive innovation across their entire IT estate.

Matching Summary

Match Score: 85

DXC Technology is seeking a full-time On-site Technical Support Engineer in Leon, Guanajuato, who will provide proactive support for end users across various hardware and software platforms. The ideal candidate will have a technical background, specifically in IT support, with a focus on networking, operating systems, and customer service.

Skills & Requirements

Must-have

  • Troubleshooting hardware and software
  • Support for industrial servers
  • Mobile and handheld device support
  • Networking and application support
  • Proactive monitoring and problem prevention

Nice-to-have

  • Active communication and teamwork
  • Customer service excellence
  • Learning and inclusive culture

Key Requirements

  • 2 years of experience in the technology industry
  • 2 years of experience supporting computers, cell phones, printers, and handheld devices
  • Technical degree or Bachelor's in IT or related field
  • Advanced knowledge of operating systems and software
  • Basic networking knowledge
  • Android OS experience

Work Rights

Not specified

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