Rotating shift (7pm-7am, monday-friday, and weekends)
After hours operations coordination
Real-time jeopardy management
Technician query response
The After Hours Optimiser position at nbn involves coordinating technicians and managing work orders outside standard business hours to ensure reliable service delivery. The role requires experience in operational planning within a large environment, ideally in telecommunications, and emphasizes a collaborative and customer-centered approach
Job Summary
You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Matching Summary
Match Score: 85
The After Hours Optimiser position at nbn involves coordinating technicians and managing work orders outside standard business hours to ensure reliable service delivery. The role requires experience in operational planning within a large environment, ideally in telecommunications, and emphasizes a collaborative and customer-centered approach.