Accountability Officer

Worldvisionamericalatina

Negotiable
On-site (office-based)
Community feedback and response mechanism
Beneficiary feedback collection and reporting
Safeguarding and psea standards
World Vision America Latina is seeking an Accountability Officer to manage the Community Feedback and Response Mechanism (CFRM), ensuring effective engagement with operational staff and beneficiaries. The role emphasizes accountability, collaboration with internal and external stakeholders, and safeguarding standards, with a focus on improving service delivery for vulnerable children

Job Summary

  • The position ensures effective management of the Community Feedback and Response Mechanism (CFRM) by engaging operational staff and beneficiaries in timely feedback collection, reporting, and response.
  • It supports accountability by informing communities of their rights and facilitating safe, confidential complaint handling in line with WVB policies.
  • Capacity building of volunteers and promoting safeguarding, PSEA, and child protection standards are integral to the role.

Matching Summary

Match Score: 85

World Vision America Latina is seeking an Accountability Officer to manage the Community Feedback and Response Mechanism (CFRM), ensuring effective engagement with operational staff and beneficiaries. The role emphasizes accountability, collaboration with internal and external stakeholders, and safeguarding standards, with a focus on improving service delivery for vulnerable children.

Salary

Negotiable

Skills & Requirements

Must-have

  • Community Feedback and Response Mechanism
  • Beneficiary feedback collection and reporting
  • Safeguarding and PSEA standards
  • Data accuracy and reporting
  • Capacity building of volunteers
  • Coordination with internal departments
  • Confidential complaint handling

Nice-to-have

  • Cross-cultural sensitivity
  • Emotional maturity
  • Physical stamina
  • Team building environment
  • Flexible worldview

Key Requirements

  • Bachelor degree in Social Sciences/Statistics/Development Studies/International Development or related field
  • 3 to 5 years’ relevant work experience
  • 2 years in humanitarian settings
  • Familiar with Kobo/other online survey tools
  • Excellent spoken Chittogonian or Rohingya
  • Excellent spoken and written Bangla and English

Work Rights

Local Applicants Only

Tailored Resume

Cover Letter