Senior Production Readiness Manager

Workday

**
7+ years technical support experience
5+ years customer support or consulting
Erp system performance expertise
** Workday is seeking a Senior Production Readiness Manager to support large deployments and ensure optimal performance of their products. The role requires technical expertise, project management skills, and strong customer relationship management, all within a fully remote work environment. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments and business-critical activities.
  • This role combines technical expertise, project management, and customer relations to act as the voice of the customer during deployment.
  • Candidates must possess a BS or MS in a Technical Degree or equivalent experience with 7+ years in complex software support.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager to support large deployments and ensure optimal performance of their products. The role requires technical expertise, project management skills, and strong customer relationship management, all within a fully remote work environment. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance expertise
  • Workday architecture knowledge
  • Senior leadership engagement skills

Nice-to-have

  • Crisis management experience
  • HR Time Tracking Financials Payroll apps
  • Ability to thrive with ambiguity
  • Strong storytelling for technical concepts
  • Self-driven learning capability

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • APJ shift availability (6:30am to 3:30pm India time)

Work Rights

Not specified

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