Senior Customer Success Manager (poland)

BetterComp

Poland
Base: 234,002.45 zł - 316,591.55 zł annually; equi...
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10 years customer success experience in saas
Compensation industry or practitioner background
Enterprise customer relationship management
** BetterComp is seeking a Senior Customer Success Manager based in Poland, who will manage relationships with enterprise customers, ensuring they derive business value from BetterComp's solutions. The role requires a strong background in customer success within the SaaS and compensation industry, as well as excellent communication and problem-solving skills. **

Job Summary

  • This role focuses on building strong, long-term relationships with enterprise customers to drive business value from onboarding through renewal.
  • The successful candidate will act as a co-pilot during the initial product implementation phase and guide customers through cyclical compensation processes.
  • Bettercomp offers a fully remote position based in Poland with a competitive salary range and equity opportunities for top talent.

Matching Summary

Match Score: 75

** BetterComp is seeking a Senior Customer Success Manager based in Poland, who will manage relationships with enterprise customers, ensuring they derive business value from BetterComp's solutions. The role requires a strong background in customer success within the SaaS and compensation industry, as well as excellent communication and problem-solving skills. **

Salary

Base: 234,002.45 zł - 316,591.55 zł annually; Equity: Included; Benefits: Not specified

Skills & Requirements

Must-have

  • 10 years Customer Success experience in SaaS
  • Compensation industry or practitioner background
  • Enterprise customer relationship management
  • Executive stakeholder communication skills
  • Platform expertise in HR/Compensation tools

Nice-to-have

  • Champion AI tools and workflow improvements
  • Experience with Excel, Google Suite, Salesforce
  • Ability to navigate tough interactions
  • High level of integrity and confidentiality
  • Collaborative team-oriented environment experience

Key Requirements

  • Minimum 10 years Customer Success experience
  • SaaS experience in Compensation industry
  • Direct experience as compensation consultant/practitioner
  • Proven track record owning customer relationships
  • Tech-savvy to align product with complex requirements

Work Rights

Must be eligible to work in Poland

Tailored Resume

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