Core Agent (tel Operator) Overnight Shift

Four Seasons Hotels & Resorts

Puerto Rico
On-site
Passion for providing genuine customer service
Strong communication skills
Experience in guest services roles
Four Seasons Hotels & Resorts is seeking a Core Agent for an overnight shift in Puerto Rico, responsible for handling guest phone inquiries and reservations with a high level of professionalism and hospitality. The position requires strong communication skills and a passion for customer service, along with previous experience in guest services

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee culture.
  • The Core Agent role involves answering calls, making reservations, and ensuring customer satisfaction.
  • Employees enjoy competitive salaries, comprehensive benefits, and a supportive work environment.

Matching Summary

Match Score: 85

Four Seasons Hotels & Resorts is seeking a Core Agent for an overnight shift in Puerto Rico, responsible for handling guest phone inquiries and reservations with a high level of professionalism and hospitality. The position requires strong communication skills and a passion for customer service, along with previous experience in guest services.

Skills & Requirements

Must-have

  • Passion for providing genuine customer service
  • Strong communication skills
  • Experience in Guest Services roles

Nice-to-have

  • High level of professionalism
  • Employment experience within luxury hotels

Key Requirements

  • Previous experience in Guest Services
  • Ability to handle customer complaints
  • Familiarity with hotel computer systems

Work Rights

Not specified

Tailored Resume

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