Job Summary

• The role involves overseeing and optimizing first-line support workflows to ensure fast, accurate, and empathetic responses for customers using smart home monitoring solutions.
• Employees benefit from a comprehensive package including 25 days annual leave, a discretionary bonus scheme, and access to a wellbeing app.
• The company fosters an inclusive culture and offers unique perks such as paid volunteering days and discounted tickets to sporting arenas.

Matching Summary

Salary

Base: £33,000; Bonus: Discretionary bonus available; Benefits: 25 days annual leave plus bank holidays, pension contribution match, healthcare cashback scheme

Skills & Requirements

Key Requirements

• Enhanced security vetting likely required
• Minimum experience in technical support environments

Work Rights