Customer Banking Specialist- Kawana

CommBank

Kawana, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Educate on digital banking
  • Problem solve and provide solutions

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Genuine interest in career
  • Support financial goals

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to work in retail environment
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter