Hybrid (expected in-office at least three days per week)
Strong ai and technical fluency
Experience with generative ai products
Ability to ship high-quality ai software
Intercom is seeking a Staff AI Product Manager to shape the vision and strategy for its AI platform and agent. The role requires a technical, customer-focused individual with experience in AI/ML products who can thrive in a fast-paced environment while collaborating with cross-functional teams
Job Summary
Intercom is building a new AI Product Management function to define the future of its AI platform and agent Fin.
The role involves leading major parts of the AI product surface, collaborating with ML scientists and engineers to ship ambitious products.
Employees receive competitive salary, annual bonus, equity, generous paid time off, and hybrid working options.
Matching Summary
Match Score: 85
Intercom is seeking a Staff AI Product Manager to shape the vision and strategy for its AI platform and agent. The role requires a technical, customer-focused individual with experience in AI/ML products who can thrive in a fast-paced environment while collaborating with cross-functional teams.
Salary
Competitive salary; Annual bonus and equity; Generous paid time off
Skills & Requirements
Must-have
Strong AI and technical fluency
Experience with generative AI products
Ability to ship high-quality AI software
Nice-to-have
Thrives in fast-moving ambiguous environments
Deep understanding of customer needs
Excellent product judgment and leadership
Key Requirements
Proven experience building or working deeply with AI/ML products
Technical ability to discuss model behavior and trade-offs