The Order Management Specialist is the customer’s key contact point when placing orders for International, Domestic Marine and Energy products and services
Job Summary
The Order Management Specialist is the customer’s key contact point when placing orders for International, Domestic Marine and Energy products and services.
The role requires deep understanding of customer service processes, and demonstration of customer service and ownership attitude.
At bp, we provide the following environment and benefits to you: A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued.
Matching Summary
The Order Management Specialist is the customer’s key contact point when placing orders for International, Domestic Marine and Energy products and services.
Skills & Requirements
Must-have
customer service processes
order to invoice process
shipping, marine and energy market
global supply network
Salesforce, Genesys, SAP, Manta, JDE
Nice-to-have
customer service and ownership attitude
customer relationship management
sustainability awareness and action
understanding emotions
creativity and innovation
Key Requirements
Bachelor’s degree or higher
Shared service centre experience
Oil and gas industry experience
Written and spoken proficiency in English language