Call Center Representative - Elliot Call Center - Full Time 3rd Shift

Vna Home Health And Hospice Services Inc

Not specified; not specified; benefits: health, de...
Onsite
High school diploma or equivalent required
Two years telecommunications experience
Fast-paced high volume environment
The Elliot Call Center is seeking a full-time Call Center Representative for the 3rd shift, requiring overnight work and a rotating weekend schedule. The role involves providing superior service by managing incoming and outgoing calls, assisting patients and staff, and responding to various alarms and emergencies

Job Summary

  • This position provides superior service excellence by answering and routing all incoming, outgoing, and inter-organizational calls for the Elliot Health System.
  • The role involves responding to various hospital alarms including Symmetry, Summit, Maternity L & D, and electrical emergencies while coordinating with security.
  • Employees receive comprehensive benefits including health, dental, vision, disability insurance, continuing education reimbursement, and free onsite gym access.

Matching Summary

Match Score: 85

The Elliot Call Center is seeking a full-time Call Center Representative for the 3rd shift, requiring overnight work and a rotating weekend schedule. The role involves providing superior service by managing incoming and outgoing calls, assisting patients and staff, and responding to various alarms and emergencies.

Salary

Not specified; Not specified; Benefits: Health, dental, prescription, vision coverage; Short-term/long-term disability; Life insurance; Continuing Education Reimbursement; 403(b) Retirement Savings Plan; Free onsite gym access

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Two years telecommunications experience
  • Fast-paced high volume environment
  • Overnight shift work availability
  • Rotating weekend schedule

Nice-to-have

  • Experience in healthcare setting preferred
  • Epic electronic medical record access
  • Superior telephone etiquette skills
  • Emergency response coordination ability
  • Positive working relationship building

Key Requirements

  • High school diploma or equivalent
  • At least two years related telecommunications experience
  • Experience in fast paced high volume environment
  • Healthcare setting experience preferred

Work Rights

Not specified

Tailored Resume

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