Guest Experience Manager - Barceló Hamilton Menorca

Barcelo

Es Castell, Spain
Customer satisfaction assessment
Complaint resolution
Operational area involvement
Barceló Group is recognized as the 2nd largest hotel chain in Spain and one of the top 30 globally

Job Summary

  • Barceló Group is recognized as the 2nd largest hotel chain in Spain and one of the top 30 globally.
  • The role involves ensuring guest satisfaction and addressing any issues that arise during their stay.
  • Employees benefit from career development opportunities and access to extensive training programs.

Matching Summary

Barceló Group is recognized as the 2nd largest hotel chain in Spain and one of the top 30 globally.

Skills & Requirements

Must-have

  • Customer satisfaction assessment
  • Complaint resolution
  • Operational area involvement

Nice-to-have

  • Strong communication skills
  • Flexibility in work environment
  • Experience in hotel sector

Key Requirements

  • Degree in Tourism or Marketing
  • Minimum 2 years in customer service
  • High proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter