Call Center Technical Support Representative

AT&T

Mesa, Arizona, US
Base: $25.02 usd ph; bonus/equity: not specified; ...
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Customer service experience preferred
Flexibility to work any schedule
Strong problem-solving skills
** AT&T is seeking a Call Center Technical Support Representative in Mesa, Arizona, to provide exceptional customer service and technical support for business customers. The role requires problem-solving skills and effective communication to enhance customer experiences while managing various service requests related to AT&T's products and services. **

Job Summary

  • This position supports business customers with a wide range of requests including billing, service changes, troubleshooting, and technical support.
  • Employees earn $25.02 USD per hour plus paid training and comprehensive benefits including medical coverage and tuition reimbursement.
  • The role requires flexibility to work various shifts between 7 am and 10 pm CT, Monday through Sunday.

Matching Summary

Match Score: 75

** AT&T is seeking a Call Center Technical Support Representative in Mesa, Arizona, to provide exceptional customer service and technical support for business customers. The role requires problem-solving skills and effective communication to enhance customer experiences while managing various service requests related to AT&T's products and services. **

Salary

Base: $25.02 USD per hour; Bonus/Equity: Not specified; Benefits: Paid training, PTO, medical/dental/vision, 401(k)

Skills & Requirements

Must-have

  • Customer service experience preferred
  • Flexibility to work any schedule
  • Strong problem-solving skills

Nice-to-have

  • Unwavering customer focus
  • Strong work ethic
  • Adaptability to new technology

Key Requirements

  • At least one year of customer service experience
  • Call center experience preferred
  • Ability to report to Mesa, Arizona location

Work Rights

Not specified

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