PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
Singapore, Singapore
Not specified
3-4 years life insurance policy servicing experience
Knowledge of ilp and term insurance plans
Strong problem-solving and decision-making skills
The Senior Policy Services Officer at Prudential Assurance Company Singapore will lead the administration team in the Maturity and Valuation function, focusing on efficient operations and customer satisfaction. The role requires experience in life insurance policy servicing and a strong customer-oriented mindset
Job Summary
This role leads the administration team within the Maturity and Valuation function to ensure accurate customer requests and payouts.
The incumbent will act as a liaison with regulators like the CPF Board and bank partners while resolving escalations independently.
Candidates must possess a digital mindset to collaborate with technology teams on defining business requirements and monitoring post-implementation performance.
Matching Summary
Match Score: 85
The Senior Policy Services Officer at Prudential Assurance Company Singapore will lead the administration team in the Maturity and Valuation function, focusing on efficient operations and customer satisfaction. The role requires experience in life insurance policy servicing and a strong customer-oriented mindset.
Skills & Requirements
Must-have
3-4 years life insurance policy servicing experience
Knowledge of ILP and term insurance plans
Strong problem-solving and decision-making skills
Nice-to-have
Digital mindset for process efficiency
Experience with UAT test plan sign-off
Customer-oriented interpersonal communication
Key Requirements
Diploma or Degree in Business Administration/Management
3-4 years experience in life, ILP, and term insurance policy servicing