Ai And Devops Platform Support Lead – Vice President
Citigroup
Pune, Maharashtra, India
Hybrid
Ai and devops platform support
Site reliability engineering leadership
Incident and problem management
At Citi, our Tech team is helping to redefine global finance by building systems that matter and operate at an unmatched scale
Job Summary
At Citi, our Tech team is helping to redefine global finance by building systems that matter and operate at an unmatched scale.
This role involves leading a team to support AI and DevOps platforms, enhancing service levels, and collaborating with engineering teams to improve platform stability and supportability.
Citi offers opportunities for career growth, mentorship, continuous learning, and flexible hybrid work arrangements.
Matching Summary
At Citi, our Tech team is helping to redefine global finance by building systems that matter and operate at an unmatched scale.
Skills & Requirements
Must-have
AI and DevOps platform support
Site Reliability Engineering leadership
Incident and problem management
CI/CD pipeline technologies
Vendor relationship management
Platform monitoring and observability
Nice-to-have
Generative AI concepts knowledge
Experience with Kubernetes and OpenShift
Database management experience
Programming in Java, Python, Go
Automation and chaos engineering
Strong communication and collaboration skills
Key Requirements
5–7 years technical or support leadership experience
Bachelor’s degree required; Master’s preferred
Experience supporting IT service improvements
Experience with senior stakeholder engagement
Working knowledge of CI/CD and configuration management
Experience with resilience and disaster recovery activities