App Review & Reputation Coordinator

JAZVENTURES

Singapore
Not specified
App store review management
Google play store feedback analysis
User sentiment tracking
JAZVENTURES is seeking an App Review & Reputation Coordinator to manage user feedback on app platforms and enhance app performance. The role involves analyzing reviews from users, reporting trends, and ensuring a positive brand image through effective communication

Job Summary

  • The role involves monitoring and managing user feedback on Apple App Store and Google Play Store to maintain a positive brand image.
  • Responsibilities include identifying common issues and trends from reviews to report to product or development teams for improvements.
  • The coordinator must respond professionally to user reviews while coordinating with customer support to resolve complaints impacting public ratings.

Matching Summary

Match Score: 85

JAZVENTURES is seeking an App Review & Reputation Coordinator to manage user feedback on app platforms and enhance app performance. The role involves analyzing reviews from users, reporting trends, and ensuring a positive brand image through effective communication.

Skills & Requirements

Must-have

  • App Store review management
  • Google Play Store feedback analysis
  • User sentiment tracking
  • Cross-functional team coordination
  • Professional response writing

Nice-to-have

  • Problem-solving skills application
  • Attention to detail in reporting
  • Brand image maintenance focus

Work Rights

Not specified

Tailored Resume

Cover Letter