This role is accountable for driving sales performance, ensuring strong service delivery, embedding compliance and governance, and developing capable, high performing teams in a dynamic branch environment
Job Summary
This role is accountable for driving sales performance, ensuring strong service delivery, embedding compliance and governance, and developing capable, high performing teams in a dynamic branch environment.
Candidates will be responsible for managing team delivery against goals, providing ongoing coaching, and creating a development culture where learning and best practices are actively shared.
The position offers leadership opportunities within a dynamic Points of Presence environment, exposure to cross-functional collaboration, and the chance to influence customer outcomes and business growth.
Matching Summary
This role is accountable for driving sales performance, ensuring strong service delivery, embedding compliance and governance, and developing capable, high performing teams in a dynamic branch environment.
Skills & Requirements
Must-have
Sales and service team leadership
Compliance and risk governance adherence
Customer experience excellence delivery
Team coaching and performance management
Data analysis for business insights
Nice-to-have
Strong track record of exceeding targets
Passion for developing high performing teams
Ethical and disciplined work approach
Adaptable to fast-paced environments
Experience with Employment Equity plans
Key Requirements
Minimum Grade 12 / NQF Level 4 qualification
Preferred NQF Level 5 Certificate in Banking or Business
1-3 years of sales, management, or supervisory experience
Solid understanding of compliance and risk in financial services