Associate Director, Crm Field Enablement And Change Management

Johnson & Johnson

Titusville, New Jersey, United States of America
Base: $137,000 - $237,750 usd; bonus/equity: not s...
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Crm field enablement platforms
Holistic field user experience
Integrated user interface design
** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, New Jersey. The ideal candidate will lead the integration of next-generation CRM solutions while optimizing user experiences and ensuring effective change management in the pharmaceutical sector. **

Job Summary

  • The Associate Director will optimize the integration of the next-generation CRM solution across various field enablement platforms, focusing on the holistic experience of the field user to simplify and maximize efficiency.
  • Responsibilities include leading the design and delivery of integrated user interfaces, setting product roadmaps, and partnering with training and development teams to support end-user change management for identified solutions.
  • The role requires at least 8 years of workforce experience, with 5 years in the pharmaceutical industry, and experience with CRM systems and solutions, alongside expertise in designing and delivering training and change management.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, New Jersey. The ideal candidate will lead the integration of next-generation CRM solutions while optimizing user experiences and ensuring effective change management in the pharmaceutical sector. **

Salary

Base: $137,000 - $237,750 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, 401(k), long-term incentive program, vacation, sick time, holidays, parental leave, caregiver leave, volunteer leave

Skills & Requirements

Must-have

  • CRM field enablement platforms
  • holistic field user experience
  • integrated user interface design
  • product roadmap development
  • change management strategy
  • AI-driven automation opportunities
  • customer journey orchestration

Nice-to-have

  • industry trends and end-user needs
  • influence in matrixed organizations
  • AI use case translation
  • behavior change championing

Key Requirements

  • BS Degree required, Master degree preferred
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience
  • Experience with CRM systems and solutions
  • Experience gathering requirements and translating to solutions
  • Expertise in training and change management
  • Demonstrated ability to influence

Work Rights

Not specified

Tailored Resume

Cover Letter