Executive - Customer Service

CAE

Professional attitude towards customers
Coordinate with vendors for transport and lounge
Resolve customer complaints effectively
The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while maintaining a professional image

Job Summary

  • The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while maintaining a professional image.
  • Employees are responsible for identifying the root causes of customer complaints and resolving them with appropriate solutions.
  • CAE is a purpose-driven organization dedicated to making the world safer through simulation, training, and mission readiness.

Matching Summary

The role involves coordinating with vendors to manage transport, pilot lounges, and stationery while maintaining a professional image.

Skills & Requirements

Must-have

  • Professional attitude towards customers
  • Coordinate with vendors for transport and lounge
  • Resolve customer complaints effectively
  • Maintain customer database accurately
  • Work rotational shifts 6 days a week

Nice-to-have

  • Calm and patient demeanor under stress
  • Team player with empathy
  • Ability to learn software systems easily
  • Good writing skills and email etiquette
  • Relevant experience in customer service

Key Requirements

  • Graduate degree in any management branch
  • 1-2 years experience as front end desk executive
  • Basic computer skills required
  • High school diploma or general education degree

Work Rights

Not specified

Tailored Resume

Cover Letter