Veterinary Care Coordinator Supervisor

Kessen Veterinary Clinic

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Full-time, day shift, monday–friday, with occasional weekend rotation
Client experience leadership
Front desk team performance
Daily operations management
Kessen Veterinary Clinic is seeking a Veterinary Care Coordinator Supervisor to enhance client experiences and lead the reception team in Stoneham, MA. The ideal candidate will have a passion for veterinary care, strong leadership skills, and a commitment to exceptional client service

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, partnering on hiring and training, and addressing performance concerns with a solutions-focused approach.
  • Central Animal Hospital is committed to delivering high-quality veterinary medicine, creating a warm client experience, and building a positive, team-driven culture in a newly renovated facility.

Matching Summary

Match Score: 85

Kessen Veterinary Clinic is seeking a Veterinary Care Coordinator Supervisor to enhance client experiences and lead the reception team in Stoneham, MA. The ideal candidate will have a passion for veterinary care, strong leadership skills, and a commitment to exceptional client service.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client experience leadership
  • Front desk team performance
  • Daily operations management
  • Communication flow
  • High standard of client service

Nice-to-have

  • Mentoring others
  • Building strong teams
  • Compassionate leadership
  • Team-first mindset
  • Collaborative environment

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred
  • Degree in veterinary or related field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter