Lead Key Account Manager

EML

Sydney, New South Wales, Australia
Fully remote
Workers compensation claims management
Lead key account management
Strategic relationship management
As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels

Job Summary

  • As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels.
  • The focus is on strengthening strategic relationships, lifting team capability and ensuring service delivery aligns with portfolio risk frameworks and shareholder expectations.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, Flexibility to work from home to support work/life balance, A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

As a Lead Key Account Manager within our Specialised Insurance Group, this role oversees the HII and Trinity portfolios and leads a team of Key Account Managers managing complex workers compensation accounts across direct and broker channels.

Skills & Requirements

Must-have

  • workers compensation claims management
  • lead key account management
  • strategic relationship management
  • portfolio risk frameworks
  • premium and renewal strategy

Nice-to-have

  • foster a learning culture
  • diverse and collaborative team
  • work-life balance support
  • celebrates diversity and inclusion

Key Requirements

  • 7+ years experience workers compensation or insurance
  • Previous leadership experience managing teams
  • Strong understanding of NSW workers compensation legislation
  • Commercially astute
  • Confident engaging with senior stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter