Out Of Hours Contact Centre Agent

Sureserve Group

Dartford, United Kingdom
Competitive salary; not specified; contributory pe...
On-site
Previous administrative experience
High level of courteous customer service
Proficient in ms office outlook excel
Sureserve Group is seeking part-time Out Of Hours Contact Centre Agents in Dartford, UK, to handle customer inquiries during evening and weekend shifts. Ideal candidates should have administrative experience, strong customer service skills, and proficiency in MS Office

Job Summary

  • The role serves as the main point of customer contact for servicing and responsive maintenance during out-of-hours periods.
  • Employees will answer inbound calls from customers and engineers while providing excellent service and updating internal systems.
  • The company offers a comprehensive benefits package including a contributory pension, 28 days annual leave, and access to a virtual GP service.

Matching Summary

Match Score: 85

Sureserve Group is seeking part-time Out Of Hours Contact Centre Agents in Dartford, UK, to handle customer inquiries during evening and weekend shifts. Ideal candidates should have administrative experience, strong customer service skills, and proficiency in MS Office.

Salary

Competitive salary; Not specified; Contributory pension scheme included

Skills & Requirements

Must-have

  • Previous administrative experience
  • High level of courteous customer service
  • Proficient in MS Office Outlook Excel
  • Good written and verbal communication skills
  • Flexible attitude with strong organisational skills

Nice-to-have

  • Background in social housing or construction
  • Full UK driving license preferred
  • Strong organisational capabilities

Key Requirements

  • Full UK driving license (preferred)
  • Eligibility to work in the UK
  • DBS checks required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter