3pp Transactional Support Specialist

JOHNSON CONTROLS

Unknown, Unknown, Unknown
Base: $19.71 - $35; bonus/equity: not specified; b...
Fully remote
Third-party portal (3pp) support
Oracle ace and genesys proficiency
Microsoft office suite skills
The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals

Job Summary

  • The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals.
  • Key responsibilities include work order processing, system updates, daily coordination, problem resolution, and producing regular portal reporting.
  • This position includes a competitive benefits package and offers a remote work environment.

Matching Summary

The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals.

Salary

Base: $19.71 - $35; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Third-Party Portal (3PP) support
  • Oracle ACE and Genesys proficiency
  • Microsoft Office Suite skills
  • Customer work order coordination
  • Remote work environment

Nice-to-have

  • Investigative and critical-thinking skills
  • Strong communication and customer service
  • Familiarity with ServiceChannel, Ariba, Coupa

Key Requirements

  • 2-3 years of related work experience
  • High school diploma or equivalent
  • Experience in the Fire domain

Work Rights

Not specified

Tailored Resume

Cover Letter