Service Delivery Lead

Leidos UK

Melbourne, Australia
Itil/siam foundations
Bau/run operations
Service documentation maintenance
Accrue up to an extra 12 days of leave per year through our Life Days program

Job Summary

  • Accrue up to an extra 12 days of leave per year through our Life Days program.
  • Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.
  • We're a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.

Matching Summary

Accrue up to an extra 12 days of leave per year through our Life Days program.

Skills & Requirements

Must-have

  • ITIL/SIAM foundations
  • BAU/RUN operations
  • Service documentation maintenance
  • SLA and performance tracking
  • Release planning and coordination
  • Technical discussions with engineers

Nice-to-have

  • Family Friendly certified workplace
  • Proactive improvement-focused mindset
  • Agile practices familiarity
  • Technical curiosity

Key Requirements

  • ITIL v4 Foundation certification or equivalent
  • Australian Citizen
  • Baseline security clearance

Work Rights

Australian Citizen and Baseline security clearance

Tailored Resume

Cover Letter