Guest Experience Lead | Old Town

lululemon

Alexandria, Virginia, United States of America
Base: $24.00 - $27.61ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead and mentor others
Conducting store opening and closing procedures
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and brand value articulation

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and brand value articulation.
  • This role involves acting as the Supervisor on Duty to dynamically assess business needs, lead the team, and maintain operational excellence throughout the shift.
  • Employees are eligible for competitive bonus programs, extended health benefits, paid time off, and extensive development course offerings including mentorship and leadership series.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and brand value articulation.

Salary

Base: $24.00 - $27.61/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead and mentor others
  • Conducting store opening and closing procedures

Nice-to-have

  • Experience in retail sales leadership
  • Food safety certification for experiential stores
  • High school diploma or equivalent education

Key Requirements

  • Legally authorized to work in the United States
  • Reliable transportation methods required
  • Availability for varied shifts including weekends and holidays

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter