Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Bangkok, Thailand
Handle calls, email, and line
Deliver quality services and meet kpi
Clear, precise professional communication
Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet

Job Summary

  • Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.

Skills & Requirements

Must-have

  • Handle calls, email, and Line
  • Deliver quality services and meet KPI
  • Clear, precise professional communication
  • Handle stressful calls calmly
  • Excellent listening and problem solving
  • Multi-tasking and real-time decisions
  • Fluent Thai & English communication

Nice-to-have

  • Instill customer confidence
  • Attention to details
  • Supportive, connected environment
  • Culture of inclusion and belonging

Key Requirements

  • Bilingual Skill is a must

Work Rights

Not specified

Tailored Resume

Cover Letter