Manager, Technical Support Engineering – Workday Platform

Workdayspend

Hybrid (50% in-office time per quarter)
Expertise in diagnosing complex system issues
Proficiency in sql for data extraction
Experience with analytics performance optimization
Workdayspend is seeking a Manager for Technical Support Engineering within their Workday Analytics Platform. The role requires strong leadership, technical expertise, and a customer-focused approach to ensure exceptional support and operational excellence

Job Summary

  • Workday is committed to making hard work pay off for its employees and customers.
  • The role involves leading a global team of analytics support engineers to ensure customer satisfaction.
  • Workday values a culture of integrity, empathy, and collaboration.

Matching Summary

Match Score: 85

Workdayspend is seeking a Manager for Technical Support Engineering within their Workday Analytics Platform. The role requires strong leadership, technical expertise, and a customer-focused approach to ensure exceptional support and operational excellence.

Skills & Requirements

Must-have

  • Expertise in diagnosing complex system issues
  • Proficiency in SQL for data extraction
  • Experience with analytics performance optimization

Nice-to-have

  • Strong problem-solving and communication skills
  • Ability to foster an inclusive culture
  • Experience with BI/reporting platforms

Key Requirements

  • Bachelor’s degree in Computer Science or related field
  • 6+ years of experience in technical support
  • 2+ years leading technical teams

Work Rights

Not specified

Tailored Resume

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