Customer Experience Associate

IG ASIA PTE. LTD.

Singapore, Singapore
Not specified; not specified; benefits include tai...
**
Fluency in english mandarin and cantonese
6-18 months customer facing experience
Degree-level education preferred
** IG ASIA PTE. LTD. is seeking a Customer Experience Associate for its Singapore team, targeting individuals interested in financial markets. The role involves providing customer support across various financial products while offering opportunities for career development within a dynamic, growth-focused environment. **

Job Summary

  • This role offers personalized training on financial instruments including stocks, options, futures, and cryptocurrencies.
  • Employees will provide phone and digital support while delivering an execution-only dealing service to global clients.
  • The company provides tailored development programs, mentoring opportunities, and clear career progression within a hybrid working model.

Matching Summary

Match Score: 75

** IG ASIA PTE. LTD. is seeking a Customer Experience Associate for its Singapore team, targeting individuals interested in financial markets. The role involves providing customer support across various financial products while offering opportunities for career development within a dynamic, growth-focused environment. **

Salary

Not specified; Not specified; Benefits include tailored development programs, mentoring, extra time off for volunteering

Skills & Requirements

Must-have

  • Fluency in English Mandarin and Cantonese
  • 6-18 months customer facing experience
  • Degree-level education preferred
  • Strong aptitude for numbers
  • Willingness to work rotational shifts

Nice-to-have

  • Interest in financial markets and instruments
  • Creative problem-solving skills
  • Experience with cross-functional teams
  • Desire for career growth in finance
  • Ability to drive change at pace

Key Requirements

  • Degree-level education
  • 6-18 months experience in customer facing or middle office
  • Fluency in English, Mandarin, and Cantonese
  • Finance-related background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter