Provide Technical product support for the UK dealer network, managing a Northern region and delivering onsite technical support for difficult-to-resolve cases
Job Summary
Provide Technical product support for the UK dealer network, managing a Northern region and delivering onsite technical support for difficult-to-resolve cases.
Responsible for developing the technical capabilities of Dealers within the region, ensuring workshops have sufficient capability and training to deliver outstanding customer service.
Offers comprehensive career development, learning opportunities, an attractive car ownership scheme, flexible working practices, and a wide range of employee benefits.
Matching Summary
Provide Technical product support for the UK dealer network, managing a Northern region and delivering onsite technical support for difficult-to-resolve cases.
Skills & Requirements
Must-have
Technical product support
Dealer network management
Onsite technical support
Vehicle technical and diagnostic skills
OEM Technical/Product Support experience
Nice-to-have
Coaching and technical guidance
Customer service delivery
Influencing skills
Dealer engagement
Team building days
Key Requirements
Full drivers license required
IT literate with strong Excel and PowerPoint skills