Service Technician Johor Bahru

KONE GmbH

Johor Bahru, Malaysia
Lift and associated technology knowledge
Safe working practices execution
Real time back reporting of work
The role is responsible for maintaining excellent relationships with customers and end-users by applying an Ambassador attitude during service operations

Job Summary

  • The role is responsible for maintaining excellent relationships with customers and end-users by applying an Ambassador attitude during service operations.
  • Technicians must ensure equipment safety and performance while identifying site risks and communicating them to supervisors immediately.
  • KONE values employee engagement, sustainability, and ethical business practices within a collaborative working culture.

Matching Summary

The role is responsible for maintaining excellent relationships with customers and end-users by applying an Ambassador attitude during service operations.

Skills & Requirements

Must-have

  • Lift and associated technology knowledge
  • Safe working practices execution
  • Real time back reporting of work
  • Customer relationship management skills
  • Site risk identification and communication

Nice-to-have

  • Ambassador attitude towards customers
  • Sales lead generation capability
  • Team training and coaching ability
  • Collaborative working culture fit
  • Continuous improvement mindset

Key Requirements

  • Familiarity with lift and associated technology
  • Attendance at proposed training sessions
  • Adherence to maintenance and safety instructions

Work Rights

Not specified

Tailored Resume

Cover Letter