NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for their Letchworth location, focusing on expanding the local customer base through effective communication and sales strategies. The role involves taking orders, upselling products, and building rapport with customers while maintaining a high standard of service
Job Summary
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
Taking orders over the telephone, upselling to increase invoice value and outbound calling to raise customer awareness and achieve higher sales.
In return we offer an opportunity to join a global brand and market leader with exclusive discounts and cashback from thousands of major retailers and grocers via the AAG Benefits App.
Matching Summary
Match Score: 85
NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for their Letchworth location, focusing on expanding the local customer base through effective communication and sales strategies. The role involves taking orders, upselling products, and building rapport with customers while maintaining a high standard of service.
Skills & Requirements
Must-have
Taking orders over the telephone
Upselling to increase invoice value
Building long-term customer rapport
Promoting offers and discounts
Nice-to-have
Pro-active and enthusiastic customer interaction
Demonstrate empathy towards customers
Key Requirements
Punctual, organised, and efficient
Professional and possess excellent communication skills