Patient Access Rep - Hancock Emergency Department - Prn / Rotating Shifts - Including Weekends And Holidays
Ochsner Health
Hancock, Mississippi, US
Fully remote
Patient scheduling and registration
Insurance verification and benefits explanation
Point-of-service collections
This job greets patients and guests in a courteous manner and manages patient scheduling, registration, and admission processes while maintaining confidentiality
Job Summary
This job greets patients and guests in a courteous manner and manages patient scheduling, registration, and admission processes while maintaining confidentiality.
The role requires verifying insurance, collecting co-pays, and performing financial analysis to inform patients of their financial responsibilities.
Ochsner Health is committed to equal opportunity employment and provides reasonable accommodations to enable individuals with disabilities to perform essential functions.
Matching Summary
This job greets patients and guests in a courteous manner and manages patient scheduling, registration, and admission processes while maintaining confidentiality.
Skills & Requirements
Must-have
patient scheduling and registration
insurance verification and benefits explanation
point-of-service collections
data entry and information retrieval
customer service in healthcare setting
knowledge of healthcare insurance benefits
cash drawer balancing and deposit preparation
Nice-to-have
effective verbal and written communication
strong interpersonal skills
conflict resolution skills
ability to work collaboratively
adaptability to patient populations
analytical and decision making skills
time management and organizational skills
Key Requirements
High school diploma or equivalent
One year related experience in hospital or medical office
Preferred associate’s degree
Preferred healthcare access or medical assistant certification