Customer Acceptance Manager

Airbus (Tianjin) Final Assembly Company Limited

Tianjin, China
Customer acceptance & delivery process
Customer presentations program
Quality log book handling
This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leads the execution of the Customer Presentations Program including the QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintain the high customer satisfaction along the Section, FAL & Delivery phases

Job Summary

  • This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leads the execution of the Customer Presentations Program including the QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintain the high customer satisfaction along the Section, FAL & Delivery phases.
  • Ensure customer presentations as per applicable procedure, evaluate zone readiness, and ensure on time call up for customer presentation.
  • Be responsible for KPI statistics/analysis/reporting and proposal of improvement, liaise with internal suppliers to build, manage and set counter measures to protect from recurrent issues.

Matching Summary

This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leads the execution of the Customer Presentations Program including the QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintain the high customer satisfaction along the Section, FAL & Delivery phases.

Skills & Requirements

Must-have

  • Customer Acceptance & Delivery process
  • Customer Presentations Program
  • Quality Log Book handling
  • On-Quality and On-Time treatment
  • Fluent English communication

Nice-to-have

  • Balancing in conflict situations
  • Integrate customer needs
  • Cross-program flexibility
  • Adapt to stress

Key Requirements

  • Bachelor degree or above
  • Knowledge of manufacturing processes
  • Aircraft manufacturing technique document/drawing
  • Industry safety practices and procedures
  • Quality System understanding
  • Computer skills (G-Suit, MS Office, SAP)

Work Rights

Not specified

Tailored Resume

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