Kundenbetreuer/in Im Bankwesen (m/w/d)

flatexDEGIRO AG

Germany
On-site
Service-oriented customer support
Handling customer inquiries
1st level support for complaints
Professionally and service-oriented support of interested parties, customers, and clients on all channels according to the execution only principle

Job Summary

  • Professionally and service-oriented support of interested parties, customers, and clients on all channels according to the execution only principle.
  • Secure availability and adherence to service levels in a three-shift system.
  • Personal and professional development with access to relevant courses.

Matching Summary

Professionally and service-oriented support of interested parties, customers, and clients on all channels according to the execution only principle.

Skills & Requirements

Must-have

  • service-oriented customer support
  • handling customer inquiries
  • 1st level support for complaints
  • maintaining customer base
  • fluent German and English

Nice-to-have

  • interest in capital markets
  • team player
  • customer feedback integration

Key Requirements

  • Completed commercial apprenticeship
  • Relevant professional experience in customer service
  • Proficiency in MS Office and CRM applications

Work Rights

Not specified

Tailored Resume

Cover Letter