Patient Service Representative

Doctor Relocation LLC

Provo, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
On-site
Professional etiquette and communication
Resolving patient needs
Computer literacy
Doctor Relocation LLC is seeking a Patient Service Representative for their UV Kidney Services Clinic in Provo, Utah. The role involves providing exceptional customer service, managing patient intake and care processes, and ensuring confidentiality while maintaining accurate documentation

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • The company offers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

Doctor Relocation LLC is seeking a Patient Service Representative for their UV Kidney Services Clinic in Provo, Utah. The role involves providing exceptional customer service, managing patient intake and care processes, and ensuring confidentiality while maintaining accurate documentation.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Protecting patient privacy

Nice-to-have

  • Collaboration and teamwork
  • Critical thinking and situational awareness
  • Multilingual abilities

Key Requirements

  • Six months of customer service experience
  • Demonstrated basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • Ability to protect privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter