Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions
Job Summary
Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions.
Collaborate with cross-functional teams to improve product reliability, performance, and availability while ensuring compliance with Caterpillar’s quality standards.
This role offers exposure to cutting-edge mining technology, Life Cycle activities, and opportunities to influence product enhancements through New Product Introduction (NPI) and Continuous Product Improvement (CPI).
Matching Summary
Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions.
Salary
Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, health programs, EAP, voluntary benefits, career development, disability, life insurance, parental leave, adoption, tuition reimbursement
Skills & Requirements
Must-have
Product Support for Large Mining Trucks
NPI and CPI Project Participation
Field Follow Support
Technical Drawings and Schematics Interpretation
Machine Systems Knowledge
Nice-to-have
Customer Satisfaction Feedback
Persuasive Communication Techniques
Global Team Collaboration
Cutting-edge Mining Technology Exposure
Key Requirements
Bachelor's degree preferred or demonstrated equivalent knowledge
Experience in product service, life cycle, or field engineering
Familiarity with Caterpillar systems and processes
Understanding of dealer stocking lists and parts availability