Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission
Job Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Matching Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Skills & Requirements
Must-have
Patient First experience
HEART model for issue resolution
Professional patient interaction
Confidential patient information management
PC window applications knowledge
Nice-to-have
Passionate caregiver environment
Rewarding career building
Community impact focus
Proactive patient outreach
Key Requirements
High School Diploma or GED and two years of experience