Customer Care Representative (overnight - 3rd Shift) - On Site

MTM Health

Norton, VA, US
Base: $17.00ph; bonus/equity: shift differentials ...
Onsite
On-site work at norton va office
Inbound call handling
Call center experience
Our Customer Care Representatives are the frontline ambassadors of MTM Health, supporting callers with empathy, accuracy, and efficiency

Job Summary

  • Our Customer Care Representatives are the frontline ambassadors of MTM Health, supporting callers with empathy, accuracy, and efficiency.
  • We provide benefits designed to support you and your family, including health, dental, vision insurance, and a 401(k) with company match.
  • Join a team that values your voice, ideas, and contributions while making a meaningful impact every day.

Matching Summary

Our Customer Care Representatives are the frontline ambassadors of MTM Health, supporting callers with empathy, accuracy, and efficiency.

Salary

Base: $17.00/hr; Bonus/Equity: Shift differentials and referral bonuses; Benefits: Health, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • On-site work at Norton VA office
  • Inbound call handling
  • Call center experience
  • Customer service skills
  • Basic typing and computer navigation

Nice-to-have

  • Empathy and efficiency in support
  • Multilingual assistance environment
  • Career development opportunities
  • Collaborative and innovative culture

Key Requirements

  • 1 year call center experience
  • 6 months customer service experience
  • Ability to work overnight shifts
  • On-site presence required at Norton, VA

Work Rights

Must be able to work on-site in Norton, VA

Tailored Resume

Cover Letter