Satair - It Supporter

Airbus

Bachelor's degree or 1+ years it experience
Itil foundation certification
Dhcp and dns network knowledge
The role involves supporting colleagues with IT incidents, service requests, and coordinating major incident resolutions

Job Summary

  • The role involves supporting colleagues with IT incidents, service requests, and coordinating major incident resolutions.
  • Responsibilities include managing PC environments, software licenses, hardware assets, and ensuring security compliance.
  • Candidates must possess strong written skills for documentation and a broad understanding of IT infrastructure including networks and peripherals.

Matching Summary

The role involves supporting colleagues with IT incidents, service requests, and coordinating major incident resolutions.

Skills & Requirements

Must-have

  • Bachelor's Degree or 1+ years IT experience
  • ITIL Foundation certification
  • DHCP and DNS network knowledge
  • Printer troubleshooting and management
  • IT Asset Life Cycle Management (CMDB)
  • Documentation and Knowledge Article writing

Nice-to-have

  • Experience with central IS/IT solutions
  • Participation in regional IT activities
  • Ability to improve service stability
  • Collaboration across different Service Desks

Key Requirements

  • Bachelor's Degree or 1+ years experience within IT Support
  • ITIL Foundation certified
  • Broad understanding of IT hardware, software, network, and communication
  • Experience with DHCP, DNS, printer troubleshooting, and CMDB

Work Rights

Not specified

Tailored Resume

Cover Letter