This role directs and oversees global technical support assignments, projects, and programs across TPS and GPS organizations for a leading materials engineering solutions company
Job Summary
This role directs and oversees global technical support assignments, projects, and programs across TPS and GPS organizations for a leading materials engineering solutions company.
The incumbent acts as the primary Go-To-Market lead for new product rollouts, ensuring legacy lessons learned are incorporated into new product design intent.
Candidates will manage program objectives, oversee lab operations, and lead cross-functional initiatives to resolve complex technical problems while driving customer satisfaction.
Matching Summary
This role directs and oversees global technical support assignments, projects, and programs across TPS and GPS organizations for a leading materials engineering solutions company.
Skills & Requirements
Must-have
Direct global technical support assignments
Lead new product introduction execution
Resolve complex engineering and quality issues
Manage multi-disciplinary geographically distributed teams
Oversee lab operations and infrastructure
Nice-to-have
Foster culture of accountability and innovation
Develop train-the-trainer models
Influence senior executives and stakeholders
Drive systemic issue resolution strategies
Key Requirements
Senior-level leadership experience in field operations
Deep expertise in semiconductor or display equipment systems
Proven track record in New Product Introduction (NPI)
Experience managing global multi-disciplinary teams
Strong background in engineering quality and reliability